Why use Voicescape’s social housing software?
The more you listen and respond to tenants, the more you can create additional value across multiple touchpoints of the landlord-tenant relationships such as rent payments, repairs, maintenance and feedback. But too often, a lack of time, resources or insight comes between you and sustainable tenancies. Utilise Voicescape social housing software to provide the connection platform you need and help residents to feel valued — without spreading yourself too thinly.
“You can’t underestimate the impact Voicescape Compliance can have on your time and productivity. It’s crazy what one phone call can give you. It’s increased the level of productivity overnight, and it’s only going to get better the longer we use it. It’s revolutionary.”
Liam Gatens Electrical Manager at STH
“In just the first three months we generated 80,000 calls and quickly identified those who were happy to continue to live independently, and importantly, where we needed to step in to provide extra support. It was vital that we could extend the right support to the right people at the right time and Voicescape quickly helped us to do that.”
Andrew Kidds Onward Homes Customer Experience Director
“The huge increase in claims caused by the pandemic resulted in engagement challenges with staff needing to make more manual calls. Voicescape Collections immediately allowed us to have quality conversations with customers who needed more in-depth engagement. Our customers now receive the support and positive outcomes they need.”
Tansy Crowley-Sweet Income and Residential Property Manager at WHG
